Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I am glad that I decided to meet a Physio rather than quit. Every time I am active I used to get knee pain, I am in 30s but my knee was in 80s. Acute pain all the time, after doing xray, ultrasound and MRI there was no issue, some gp even said let’s try key whole and see what’s inside. I met Mena and he explained what’s going on clearly and put me on a plan. Everyone was looking at the wrong place, he demoed and proved the theory of weak Glutes leading to knee pain. His approach, knowledge and professionalism is one of the best I have seen. Guy’s keep in mind it takes time and you have to put some effort. Physiotherapy is not like a massage or seeing a Chiropractor where you do nothing. After the 2 session I could see positive results. After 6 sessions and I think 2 to 3 months I can do a full squats without any pain. Thanks Mena Ran ~ Ran
Booked an appointment to have my shoulder treated and from the minute I walked in I was made very welcome by the friendliest receptionist, Tania. Mena has been treating my shoulder for the last few weeks and I'm slowly on the mend, my shoulder is slowly starting to feel somewhat normal. He has given me exercises and stretches to strengthen my shoulder and it's definitely working! Very knowledgeable, he is! I have visited other physio's in the past and have never come across a physio who is so thorough with their explanations of the injury. More than happy to say that the treatment is heading in the right direction :) Cannot recommend Move Therapy enough! Their customer service & professionalism is above & beyond! ~ Daniella E
An excellent experience all around. This new clinic is not only a pleasant sight for sore eyes, it's service and staff are also fantastic! From start to end my whole experience within this practise was exceptional. I have tried multiple physiotherapy clinics, and have always felt a lack of care from the therapists I have visited. The Physiotherapist I visited at Move therapy examined me thoroughly, listened to me carefully, explained my condition to me in detail and provided me with a fantastic treatment sessions. It has only been a couple of weeks but I am already returning to my normal activities and the gym. I am so happy to have discovered this new physio clinic and will be recommending it to everyone I know! ~ Sitare C
I cant miss the opportunity to show my gratitude to the whole team for all the support that I always had. All of you were always very thoughtful with me and my injury. You did much more then I could imagine. And I need to make a special thanks to Jack Zhong! Jack started with me after two professionals and he did a miracle. He taught me how to improve my exercises, he was very attentive to all my needs, he was always very kind and he is an extraordinary professional with lots of knowledge to share. I am very glad he could take care of me and I will recommend he and the clinic for everybody that ask me! I am very happy and very satisfied! I wouldn't be surprised if Jack became a partner at the clinic. He has a lot to offer and will surely make a difference in the lives of many others and to the success to the clinic. Once again THANK YOU VERY MUCH! ~ Ana C
Jack is an amazing physio! He really takes the time to understand what’s going on and explains everything clearly. I’ve noticed such a big improvement since starting sessions with him. He’s professional, knowledgeable, and genuinely cares about helping you feel better. Zeinab at the front desk is just as fantastic! She’s always so friendly and welcoming, and she makes the whole process so easy, from booking appointments to answering any questions. You can tell she really cares about the patients too. Honestly, the whole team is great, and I couldn’t recommend them more! Thanks again Jack and Zeinab! ~ Sharan B
I booked an appointment with Jack Zhong to help me with my frozen shoulder. It was very painful and he diagnosed the problem straight away and started the treatment. I found Jack to be a very good medical professional. He explained the treatment very clearly and was so very caring and understanding. I am so grateful for the excellent care. Alison the lovely receptionist was always very kind and always asked how I was doing. Kayce was also very helpful in helping me. Much thanks to you all and I would certainly recommend Move Therapy to family and friends. ~ Margaret M
I went to Move Therapy for chronic back pain as well as other aches and since the day I decided to visit it has been life changing!! Kaycee is a physiotherapist that really cares about the wellbeing of her clients and tailors the exercises perfectly to the whatever stage of journey you are at. Thanks to Kaycee I’ve been pain free for several months now - thank you, thank you, thank you. Alison at reception is also absolutely lovely and knew her stuff around chronic health management plans. My whole experience at Move Therapy was nothing but positive. Would highly recommend! ~ Georgia T
Mena is a great Physio professional with soccer background . He made my recovery very smooth by understanding the issues correctly, and providing correct advice and exercise techniques .He followed up after my sessions as well on my conditions and did that until I was fully recovered . Also i would like to thank and appreciate Tania (Admin in front desk) , she is so kind and professional in handling customers . She always help in getting booking and will get back to us on time if we requested any help or change , not even one time I had to chase her . Good team and thank you . ~ Manesh m
Eliza my therapist @Move Therapy was outstanding. The care that I received was exceptional .She was very kind, helpful and very attentive and she explained to me everything about my injury so clearly. It’s only 5 sessions I attended to but I feel way way better and now I learned how to manage the pain if I feel abit of it. And Allyson the receptionist wow very friendly and very good she knows what’s she’s doing and no hold ups at the front very good customer service. Keep up the good work ladies and thank you for your great service. ~ Lilian A
No 1 for service and getting you back physically. Your first experience is with Alison out front, you know she is busy, but she always makes time to say hello and is a great advertisement for Move Therapy. Then you meet Jack who is just as interested in you as a person, as he is in getting you fixed. Its a journey no matter which physio you see, but when you find the Physio who makes the journey interesting then stay with and that is Move Therapy. 5 Star Service, 5 Star Professionalism, 5 Star Wonderful team ~ Matt P
I made the best decision for myself by going to Move Therapy. It was discouraging to be 19 years old and suffering from back pain.  I am a full-time student and an eyelash technician so my back is stooped down for long periods of time, and it had come to the point where it was causing me so much discomfort. I've been visiting PT Mena at Move Therapy for a year now, he's not only helped me with my back pain, but he's also helped me gain confidence in my appearance by helping me get rid of my slouch when I sit and stand. ~ Dim S
Jack came highly recommended to me as a physio after fracturing my foot. I have now seen Jack about 6 times and I am so thankful I found him. He explains everything so clearly and he takes the time to show me exactly what to do and explains how this will help me to heal. He has given me exercises which have helped so so much and he never rushes the appointment. He is always on time and has a very friendly professional manner, thank you so much Jack! ~ Kate F
I am so happy that I changed my physiotherapy to Move therapy and that I met Mena Malik. I had an accident 1.5 years ago and I my movements were stuck. When I met Mena I was only doing 6cm of ankle movement and now 3 months after I am doing around 11cm. We are working hard a lot together to try to get more improvements. Mena always trying to push me to improve more and trying alternatives to help me to menage my pain. He is very special. I Super indicate Move Therapy. ~ Mariana G
I suffer from lower back pain and was being treated by a Chiropractor. After months of treatment and seeing no improvement a friend recommended I see Jack at Move Theraphy. The results have been fantastic. Jacks treatment has greatly improved my movement and he has given me an exercise program which he revises regularly. All staff are very professional and friendly. I would have no hesitation in recommending Move Therapy to any friends or family member. Thank you Jack - regards Linda ~ Alan H
I have had my fair share of Physios & EP's over the last 3 years, 2 of whom have made things worse and landed me back in hospital. Finally , after 3 years I have been Blessed to Find the Move Theraphy Team (Salim in particular). I am finally able to stand straight again, to have a somewhat normal stride and improving my posture. I am amazed. I finally see light at the end of this very long tunnel 😊 HIGHLY RECOMMEND ~ Nadine M
The care I received for my ankle injury was exceptional. Kaycee Clark demonstrated outstanding professionalism and offered highly valuable recommendations. Furthermore, the receptionist with glasses was remarkably welcoming and accommodating when I required a rescheduling of my appointment. I extend my sincere gratitude and offer our highest recommendation. ~ Mani L
I saw Kaycee for a work-related back injury and couldn’t recommend her enough. She listened, explained things clearly, and created a treatment plan that worked. I’ve recovered so well thanks to her care. Alison at reception is also amazing – always welcoming and helpful, making every visit easy and stress-free. Thank you both for making my recovery such a positive experience! ~ Sandy T
My experience with Move Therapy have been super amazing, very friendly staffs . My neck and shoulder pain is improving with all the excercises that Mena has provided. He does answers all the querries regarding the injury without hegitations, very approachable. TANIA is awesome with all the querries either face-to-face or over the phone, excellent customer service. Highly recommended. ~ Neharika D
Jack has been looking after me with my injuries for over a year now. He's been really helpful in managing my injuries for the better, and his treatment works effectively for me. Professional and knowledgeable in his trade as a Physiotherapist. I highly recommend Jack and his team at Move Therapy. He also looks after Veterans with DVA card. Anderson ~ AnSi
My son had a leg injury from soccer which he ended up in hospital and we where told he would need physical therapy. These people where amazing and caring also great to have someone with a soccer background to help him. I would recommend this to anyone with any sports injuries to go here. Many thanks to everyone there great staff very polite ~ michael c
Having had an injury to my arm I was referred to Move Therapy Rockdale. From my first consultation and now on going treatment until I fully recover I have found the physios passionate in their work. Lovely manner also. Relaxed environment and central location in the Plaza. Highly recommend this Physio practice. ~ Janine M
Mena has been amazing throughout my rehab. Tore my ACL late last year, and he has gone above and beyond to get me to full strength again and most importantly, getting back to what I love most, sport. I 100% would definitely recommend this clinic as I have been able to gain my range of motion, and get back to what I love doing ahead of schedule. ~ Serhan S
Mena Malik and Tania are amazing people. I had a car accident and they made the my recovery path so easy. Mena, is a person who understands the root cause of the issue and fixes it. Very friendly, caring and helpful person, who pushes you to become the best form of yourself. Thanks for all your help during recovery Mena. Great Team !!!! ~ samuel d
Mena has been great and has made my recovery process very smooth by giving great advice and exercise techniques and has kept me up to date with what I should expect with my recovery from week to week! He genuinely went above and beyond. Tania in admin was also always very professional. Highly recommended if you need a Phisio Therapist! ~ luke I

Find us on social media